SignalFx US0 Status

SignalFx US0 Realm

All Systems Operational

Uptime over the past 90 days. View historical uptime.

SignalFx Web Interface Operational

90 days ago

99.92 % uptime

Today

Datapoint Ingest Operational

90 days ago

99.94 % uptime

Today

SignalFx API Operational

90 days ago

100.0 % uptime

Today

µAPM PG Ingest Operational

90 days ago

99.99 % uptime

Today

µAPM Interface Operational

90 days ago

99.22 % uptime

Today

µAPM Trace Ingest Operational

90 days ago

99.99 % uptime

Today

Alerting Operational

90 days ago

99.78 % uptime

Today

3rd Party Services Operational

Slack Notifications Operational

PagerDuty Events API Operational

PagerDuty Notification Delivery Operational

AWS ec2-us-east-1 Operational

AWS elb-us-east-1 Operational

AWS s3-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

µAPM GraphQL Response Time (Average)

Fetching

End-to-End Processing Time (Average)

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Past Incidents

Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

CloudWatch metrics ingest degradation

Resolved - We have confirmed that AWS resolved the issue and we are seeing CloudWatch metrics again
Nov 26, 00:28 PST

Identified - We have identified an issue with CloudWatch metrics ingestion due to a degradation of service in AWS CloudWatch APIs in their us-east-1 region since 5:45 am PST. Datapoint ingest through our ingest API is not impacted.
Nov 25, 05:45 PST

Nov 25, 2020

Datapoints Being Dropped

Resolved - This incident has been resolved.
Nov 25, 17:36 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 17:31 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 25, 17:27 PST

Investigating - Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.
Nov 25, 17:12 PST

Charts may be slow to load

Resolved - This incident has been resolved.
Nov 25, 16:33 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 16:22 PST

Investigating - We are currently investigating this issue.
Nov 25, 15:43 PST

Datapoints Being Dropped

Resolved - This incident has been resolved.
Nov 25, 08:42 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 08:22 PST

Identified - The issue has been identified and a fix is being implemented.
Nov 25, 08:08 PST

Investigating - Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.
Nov 25, 07:54 PST

Nov 24, 2020

Datapoints being dropped

Resolved - Datapoint ingest suffered a temporary degradation of service earlier today. A small portion of datapoints were dropped between 5:53pm and 6:20pm PST; you may experience missing data or inaccuracy in anomaly detectors when inspecting this particular time frame.
Nov 24, 17:30 PST

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

Datapoints Being Dropped

Resolved - This incident has been resolved.
Nov 21, 19:17 PST

Monitoring - As of 6:29pm PST we are no longer dropping datapoints and we are continuing to monitor the system. The service was degraded from 6:07pm to 6:29pm PST.
Nov 21, 18:39 PST

Investigating - Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.
Nov 21, 18:38 PST

Datapoints Being Dropped

Resolved - Datapoint ingest suffered a temporary degradation of service earlier today. A small portion of datapoints were dropped between 4:48am and 4:59am PST; you may experience missing data or inaccuracy in anomaly detectors when inspecting this particular time frame.
Nov 21, 05:00 PST

Nov 20, 2020

No incidents reported.

Nov 19, 2020

CloudWatch metrics ingest degradation

Resolved - This incident has been resolved.
Nov 19, 22:04 PST

Monitoring - The AWS CloudWatch APIs are available again with nominal performance since 9:32pm PST. Our system is recovering and the delay in the availability of CloudWatch metrics is subsiding. We are continuing the monitor the recovery.
Nov 19, 21:48 PST

Update - We are continuing to work on a fix for this issue.
Nov 19, 21:40 PST

Identified - We have identified an issue with CloudWatch metrics ingestion due to a degradation of service in AWS CloudWatch APIs in their us-east-1 region since 8:30pm PST. Datapoint ingest through our ingest API is not impacted.
Nov 19, 21:38 PST

Datapoints Being Dropped

Resolved - Datapoint ingest suffered a degradation of service between 6:03pm and 6:20pm PST and we dropped a portion of datapoints during the incident window. During that time, users may have also experienced some delay in their charts, detectors and alerts. The system has recovered and is now operating nominally.
Nov 19, 18:00 PST

Trace Spans Being Dropped

Resolved - This incident has been resolved.
Nov 19, 17:24 PST

Monitoring - The service has recovered; we are continuing to monitor its performance and are reviewing our ingest capacity.
Nov 19, 17:09 PST

Investigating - Trace ingest is affected by a surge in ingest traffic and we are dropping spans. We are investigating and will provide an update every 15 mins.
Nov 19, 17:06 PST

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

Datapoints Being Dropped

Resolved - Datapoint ingest was affected between 6:00PM and 6:30PM PST and up to 10% of the datapoints were dropped. This might have caused some detectors to misfire.
Nov 16, 18:00 PST

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