Login is broken for Unified Identity Customers

Incident Report for Splunk Observability Cloud US0

Resolved

This incident has been resolved. Login is working as expected.
Posted Apr 19, 2024 - 09:36 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2024 - 09:23 PDT

Identified

The root cause has been identified and a fix is being implemented.
Posted Apr 19, 2024 - 08:44 PDT

Investigating

Unified Identity SSO is broken for all customers since 9:45 PM PT on April 18th. This only impact customers using Splunk cloud SSO (Unified identity). This does not impact customers using other login methods and does not impact ingest either. We are currently investigating the issue.
Posted Apr 19, 2024 - 07:49 PDT